Contact Us
We're here to help! Reach out to us for support, questions, or feedback.
Email Support
For general inquiries, support, or feedback:
support@knowbali.app
We typically respond within 24-48 hours.
Report Issues
Found a bug or have a technical issue?
support@knowbali.app
Please include details about the issue and your device type.
Content Moderation
Report inappropriate content or behavior:
Use the "Report" feature within the app, or email:
moderation@knowbali.app
Business Inquiries
Partnerships, press, or business opportunities:
hello@knowbali.app
Frequently Asked Questions
How do I create an account?
Download the KnowBali app and sign up with your email address. You'll receive a verification email to activate your account.
How do I add my business listing?
Go to the Activity tab, tap "Create Content," then select "I have a business to list." Fill out your listing details and submit for review.
How does the reputation system work?
Earn points by posting helpful answers, creating listings, and contributing to the community. Points determine your tier and leaderboard ranking.
Is KnowBali free to use?
Yes, KnowBali is free for users. Creating listings and asking questions is free. We may introduce premium features in the future.
How do I delete my account?
Go to Activity tab → Settings → Delete Account. This will permanently remove your account and all associated data.
How do I report inappropriate content?
Use the "Report" button on any post or listing, or contact us at moderation@knowbali.app with details.